I don't even want to give this place one star! I booked color and cut appointments for my daughter and they made appointments for us at 2 o'clock. When we arrived they told us they had only put us down as cuts and proceeded to tell us that everything we wanted to have done couldn't be done that day. Extremely disappointed in the way they handled this, no offer to fix anything or make anything better for their mess up!
Their staff is always very friendly and it is a well organized store
The salon girls here do amazing! Some of the best stylists in town. I love Katie and Ashley.
Excellent the staff was helpful friendly and encouraging. I attended my 60th birthday feeling radiant thanks to the new look they helped me put together . Wonderful staff.
Worst Ulta that I have ever been too! My previous visit which should’ve been my last...... I had product that a floor team member told me was included in the sales special. I got to the front, was rung up and it didn’t come up on sale. I asked the sales person about it to which she responded “these are not the ones in the special it’s the other ones”. I asked her which ones do I need, her response “ there aren’t any up here”. When I asked her if they could be brought up or shown to me, she responded no, there are other customers in line and no one can get them. I had already waited over 15 minutes in line. So I said never mind, her reply, “oh, ok”, so I left. Today once again, this is the norm, I wasn’t told I had points or asked if I wanted to use them like Sephora and Beauty Brands do. I don’t live close to an Ulta! I am done. If you want great service I very highly recommend Sephora and Beauty Brands. This type of pathetic service is why St Joe struggles with keeping businesses open. My guess is, you won’t be there for the long haul. #ulta
Ulta Beauty is a US Hair Care Studio based in Saint Joseph, Missouri. Ulta Beauty is located at 5201 N Belt Hwy #127, St Joseph, MO 64506, USA.
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