I've been waiting here in line for 15 mins and not one person has said anything to me poor service
I have been a Commerce Bank customer for 50 years. I loved going to my branch (Ashland & Kearns) to work with Theresa Smith, who was wonderful, but for some reason she left. The witch named Sandy Adkins who is there now is RUDE, and never willing to help with anything. It wouldn't surprise me if she did something to get Theresa to leave. Whenever I have gone to her desk, she makes this horrible face, like I'm a smelly homeless person or something. I've been shopping for a new bank after a lifetime with Commerce because the branch which is convenient for me is no longer a friendly place to go.
Monica found my error and helped me correct it even though it was very busy. I was in and out in less than 10 minutes...a pleasure.
5 min it the drive through with no line and they made me come inside for 12 more just to cash a check from them!!! Horrible service and they wanted more personal info than needed.
Not the greatest Commerce branch, but understand it’s in a busy area so expect a little wait.
Commerce Bank is a US Bank based in Saint Joseph, Missouri. Commerce Bank is located at 3606 Frederick Ave, St Joseph, MO 64506, USA.
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